For U.S. businesses that need dependable customer-service and office support.

Add the office support your growing business is missing.

A dedicated Canadian employee, working from our real Montreal office — directed by you, backed by us.

A Mega Canadian employee working at a Montreal office desk
How responsibility is split

Your employee. Your priorities. Our infrastructure.

You

  • Assign daily work and priorities
  • Communicate directly with your employee
  • Train them on your systems and role
  • Evaluate performance and output

Mega Canadian

  • Recruits, screens, and employs in Canada
  • Handles payroll and baseline HR
  • Provides the Montreal office, equipment, and IT
  • Oversees attendance and provides local support
  • Replaces a placement that doesn't work out — no separate fee

Want more handled for you? Optional higher-level management is available for larger teams — see Services.

Roles and fit

Where a dedicated employee helps most

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  • Customer Service
  • Phone Support
  • Email Support
  • Order Entry
  • Invoicing
  • Data & Admin
  • Bookkeeping
  • Scheduling
  • CRM Follow-up

Best fit for recurring, communication-heavy work — not one-off commodity tasks. See all roles →

A real place, not a mailing address

Your employee works from a real Montreal office.

An organized Mega Canadian workstation in Montreal Mega Canadian's shared office common area
What's included

One flat fee. No separate placement or replacement fee.

Standard

Included with every placement

  • Recruiting and screening
  • Canadian employment and payroll
  • Office, equipment, and IT
  • Baseline HR and attendance oversight
  • Replacement if it doesn't work out
Custom

What costs extra

  • Specialized equipment
  • Specialized software licenses
  • Case-by-case, discussed upfront
How it works

From first call to a working employee

  1. Define the role

    You outline duties, priorities, and schedule.

  2. We recruit and present candidates

    Screened against the role you defined.

  3. You interview and choose

    Direct interview, your final decision.

  4. Canadian employment and office setup

    We handle the legal, payroll, and workstation.

  5. You train them on your systems

    Role-specific training is your part.

  6. Ongoing local support

    We stay involved — including replacement if needed.

See the full process →

Why Montreal, why Mega Canadian

Real leadership. Real experience.

Jack Pollak, CEO of Mega Canadian

Jack Pollak

CEO

With 25+ years of team-building experience, Jack uses a strategic, people-focused approach to align talent with strengths—consistently driving successful outcomes.

Tzvi Mogelevsky, IT & Security Manager at Mega Canadian

Tzvi Mogelevsky

IT & Security Manager

Tzvi brings over a decade of experience in IT, cybersecurity, and SaaS systems. He keeps Mega Canadian's tech secure, smooth, and ready to support both clients and staff.

See it for yourself

A quick look at how it works

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Reducing the risk of hiring at a distance

Real office

Not a mailing address — a real, staffed Montreal office.

Real leadership

Named, experienced people running the company.

Replacement policy

If a placement doesn't work out, we recruit a replacement — no separate fee.

Ready to talk about your role?

A short, low-pressure call — no commitment.

Book a 15-Minute Strategy Call

Have questions first? See our FAQs →