MISSING — FAQ background treatment not yet decided (open item, see Image Generation Brief)
Not in the sense of us running every daily task. You direct the employee's day-to-day work and train them on your systems; we handle Canadian employment, payroll, the office, IT, and local support.
One flat fee, month-to-month with a notice period — no separate placement or replacement fee. Optional higher-level management is priced separately for teams that want more handled.
We recruit a replacement — no separate fee for that.
We handle onboarding and workplace setup. Role-specific training on your systems and processes is your part.
Best fit: recurring, communication-heavy work like customer service, phones, email, orders, or admin. Probably not a fit if you're choosing purely on lowest hourly cost, or the work is commodity paperwork with little real communication.
We describe timing honestly rather than promise a fixed number of days — as fast as reasonably possible, without a hard timing claim until we have real measured data to back one up.
[Security/confidentiality specifics — pending confirmation, Build Plan §8]
